Privacy Policy

At https://mace-pepper-gun-refill-cartridges.selfsecure.net, commonly referred to as the Company or ‘we’, your privacy and data protection are of utmost importance. This comprehensive Privacy Policy details our commitment to handling personal data responsibly in accordance with various global privacy standards, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

This policy is comprehensive, encompassing all interactions with our website, applications, services, and products. Please be aware that this policy does not cover personal data processed by third-party platforms, applications, products, or services you may access through our platform, each of which operates under its own privacy frameworks.

Our Privacy Policy details the processing activities involved when you:

  • Engage with our applications and services as a registered user.
  • Navigate through our websites that fall under this Privacy Statement.
  • Interact with us through various communication channels such as newsletters, emails, phone calls, or text/SMS messages.

We collect a variety of personal data to facilitate our services, including:

  • Account information for user management.
  • Payment and financial details for processing transactions.
  • Purchase history for customer service and tailored offerings.
  • Mobile device identifiers for app functionality and performance tracking.
  • Location data when necessary for location-based services or features.
  • Feedback and reviews to improve our products and services.
  • Social media information if linked with our platforms.
  • Product-related details for support, warranty, and service purposes.

This personal data is gathered through direct user input, system interactions, and automated technologies like cookies and tracking tools. Furthermore, we may receive additional information about you from trusted third parties in accordance with their privacy policies.

We use various types of cookies to enhance your experience on our platform, which include those that are strictly necessary for the website to function and those that enable a personalized experience or help us understand user behavior through analytics. Users have control over non-essential cookies and can configure their preferences using our integrated Cookie Manager.

We adhere to strict data retention policies to ensure your personal data is not kept longer than necessary, in compliance with the law and the original purpose of collection. Once the data is no longer required, we take measures to anonymize or delete it securely.

To safeguard your personal data, we implement robust organizational and technical security measures. This includes employing encryption for data transmission and selecting reputable third parties who process data on our behalf, ensuring they adhere to stringent privacy and security practices.

Our commitment to children’s privacy means we do not actively target or collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a child under this age, we will take steps to remove that information and terminate any related accounts.

As a data subject, you have rights under various privacy regulations which include accessing your personal data, requesting rectification or erasure, limiting the processing of your data, portability of your data, objecting to certain types of processing, non-discrimination, filing appeals/complaints with relevant authorities, and withdrawing consent where applicable. If you wish to exercise any of these rights, please reach out to our privacy team using the provided contact information.

We reserve the right to update or modify this Privacy Policy from time to time to reflect legal requirements or changes in our personal data management practices. Any updates will be posted on our website, and we encourage you to review this policy periodically for any changes.

For questions, concerns, or to exercise your rights, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website. Your privacy and data security are of paramount importance to us, and we are committed to upholding these values in all our operations.